Table of Contents
Executive Summary
1 Industry Overview of Speech Analytics
1.1 Definition of Speech Analytics
1.2 Speech Analytics Segment by Type
1.2.1 Global Speech Analytics Production Growth Rate Comparison by Types (2014-2025)
1.2.2 On-Remise
1.2.3 Cloud
1.3 Speech Analytics Segment by Applications
1.3.1 Global Speech Analytics Consumption Comparison by Applications (2014-2025)
1.3.2 Telecom
1.3.3 IT
1.3.4 Outsourcing
1.3.5 Others
1.4 Global Speech Analytics Overall Market
1.4.1 Global Speech Analytics Revenue (2014-2025)
1.4.2 Global Speech Analytics Production (2014-2025)
1.4.3 North America Speech Analytics Status and Prospect (2014-2025)
1.4.4 Europe Speech Analytics Status and Prospect (2014-2025)
1.4.5 China Speech Analytics Status and Prospect (2014-2025)
1.4.6 Japan Speech Analytics Status and Prospect (2014-2025)
1.4.7 Southeast Asia Speech Analytics Status and Prospect (2014-2025)
1.4.8 India Speech Analytics Status and Prospect (2014-2025)
2 Manufacturing Cost Structure Analysis
2.1 Raw Material and Suppliers
2.2 Manufacturing Cost Structure Analysis of Speech Analytics
2.3 Manufacturing Process Analysis of Speech Analytics
2.4 Industry Chain Structure of Speech Analytics
3 Development and Manufacturing Plants Analysis of Speech Analytics
3.1 Capacity and Commercial Production Date
3.2 Global Speech Analytics Manufacturing Plants Distribution
3.3 Major Manufacturers Technology Source and Market Position of Speech Analytics
3.4 Recent Development and Expansion Plans
4 Key Figures of Major Manufacturers
4.1 Speech Analytics Production and Capacity Analysis
4.2 Speech Analytics Revenue Analysis
4.3 Speech Analytics Price Analysis
4.4 Market Concentration Degree
5 Speech Analytics Regional Market Analysis
5.1 Speech Analytics Production by Regions
5.1.1 Global Speech Analytics Production by Regions
5.1.2 Global Speech Analytics Revenue by Regions
5.2 Speech Analytics Consumption by Regions
5.3 North America Speech Analytics Market Analysis
5.3.1 North America Speech Analytics Production
5.3.2 North America Speech Analytics Revenue
5.3.3 Key Manufacturers in North America
5.3.4 North America Speech Analytics Import and Export
5.4 Europe Speech Analytics Market Analysis
5.4.1 Europe Speech Analytics Production
5.4.2 Europe Speech Analytics Revenue
5.4.3 Key Manufacturers in Europe
5.4.4 Europe Speech Analytics Import and Export
5.5 China Speech Analytics Market Analysis
5.5.1 China Speech Analytics Production
5.5.2 China Speech Analytics Revenue
5.5.3 Key Manufacturers in China
5.5.4 China Speech Analytics Import and Export
5.6 Japan Speech Analytics Market Analysis
5.6.1 Japan Speech Analytics Production
5.6.2 Japan Speech Analytics Revenue
5.6.3 Key Manufacturers in Japan
5.6.4 Japan Speech Analytics Import and Export
5.7 Southeast Asia Speech Analytics Market Analysis
5.7.1 Southeast Asia Speech Analytics Production
5.7.2 Southeast Asia Speech Analytics Revenue
5.7.3 Key Manufacturers in Southeast Asia
5.7.4 Southeast Asia Speech Analytics Import and Export
5.8 India Speech Analytics Market Analysis
5.8.1 India Speech Analytics Production
5.8.2 India Speech Analytics Revenue
5.8.3 Key Manufacturers in India
5.8.4 India Speech Analytics Import and Export
6 Speech Analytics Segment Market Analysis (by Type)
6.1 Global Speech Analytics Production by Type
6.2 Global Speech Analytics Revenue by Type
6.3 Speech Analytics Price by Type
7 Speech Analytics Segment Market Analysis (by Application)
7.1 Global Speech Analytics Consumption by Application
7.2 Global Speech Analytics Consumption Market Share by Application (2014-2019)
8 Speech Analytics Major Manufacturers Analysis
8.1 Interactive Intelligence Group
8.1.1 Interactive Intelligence Group Speech Analytics Production Sites and Area Served
8.1.2 Interactive Intelligence Group Product Introduction, Application and Specification
8.1.3 Interactive Intelligence Group Speech Analytics Production, Revenue, Ex-factory Price and Gross Margin (2014-2019)
8.1.4 Main Business and Markets Served
8.2 NICE Systems
8.2.1 NICE Systems Speech Analytics Production Sites and Area Served
8.2.2 NICE Systems Product Introduction, Application and Specification
8.2.3 NICE Systems Speech Analytics Production, Revenue, Ex-factory Price and Gross Margin (2014-2019)
8.2.4 Main Business and Markets Served
8.3 Verint Systems
8.3.1 Verint Systems Speech Analytics Production Sites and Area Served
8.3.2 Verint Systems Product Introduction, Application and Specification
8.3.3 Verint Systems Speech Analytics Production, Revenue, Ex-factory Price and Gross Margin (2014-2019)
8.3.4 Main Business and Markets Served
8.4 Avaya
8.4.1 Avaya Speech Analytics Production Sites and Area Served
8.4.2 Avaya Product Introduction, Application and Specification
8.4.3 Avaya Speech Analytics Production, Revenue, Ex-factory Price and Gross Margin (2014-2019)
8.4.4 Main Business and Markets Served
8.5 Genesys
8.5.1 Genesys Speech Analytics Production Sites and Area Served
8.5.2 Genesys Product Introduction, Application and Specification
8.5.3 Genesys Speech Analytics Production, Revenue, Ex-factory Price and Gross Margin (2014-2019)
8.5.4 Main Business and Markets Served
8.6 Hewlett-Packard Enterprise
8.6.1 Hewlett-Packard Enterprise Speech Analytics Production Sites and Area Served
8.6.2 Hewlett-Packard Enterprise Product Introduction, Application and Specification
8.6.3 Hewlett-Packard Enterprise Speech Analytics Production, Revenue, Ex-factory Price and Gross Margin (2014-2019)
8.6.4 Main Business and Markets Served
8.7 inContact
8.7.1 inContact Speech Analytics Production Sites and Area Served
8.7.2 inContact Product Introduction, Application and Specification
8.7.3 inContact Speech Analytics Production, Revenue, Ex-factory Price and Gross Margin (2014-2019)
8.7.4 Main Business and Markets Served
8.8 Calabrio
8.8.1 Calabrio Speech Analytics Production Sites and Area Served
8.8.2 Calabrio Product Introduction, Application and Specification
8.8.3 Calabrio Speech Analytics Production, Revenue, Ex-factory Price and Gross Margin (2014-2019)
8.8.4 Main Business and Markets Served
8.9 CallMiner
8.9.1 CallMiner Speech Analytics Production Sites and Area Served
8.9.2 CallMiner Product Introduction, Application and Specification
8.9.3 CallMiner Speech Analytics Production, Revenue, Ex-factory Price and Gross Margin (2014-2019)
8.9.4 Main Business and Markets Served
8.10 ClaraBridge
8.10.1 ClaraBridge Speech Analytics Production Sites and Area Served
8.10.2 ClaraBridge Product Introduction, Application and Specification
8.10.3 ClaraBridge Speech Analytics Production, Revenue, Ex-factory Price and Gross Margin (2014-2019)
8.10.4 Main Business and Markets Served
9 Development Trend of Analysis of Speech Analytics Market
9.1 Global Speech Analytics Market Trend Analysis
9.1.1 Global Speech Analytics Market Size (Volume and Value) Forecast 2019-2025
9.2 Speech Analytics Regional Market Trend
9.2.1 North America Speech Analytics Forecast 2019-2025
9.2.2 Europe Speech Analytics Forecast 2019-2025
9.2.3 China Speech Analytics Forecast 2019-2025
9.2.4 Japan Speech Analytics Forecast 2019-2025
9.2.5 Southeast Asia Speech Analytics Forecast 2019-2025
9.2.6 India Speech Analytics Forecast 2019-2025
9.3 Speech Analytics Market Trend (Product Type)
9.4 Speech Analytics Market Trend (Application)
10.1 Marketing Channel
10.1.1 Direct Marketing
10.1.2 Indirect Marketing
10.3 Speech Analytics Customers
11 Market Dynamics
11.1 Market Trends
11.2 Opportunities
11.3 Market Drivers
11.4 Challenges
11.5 Influence Factors
12 Conclusion
13 Appendix
13.1 Methodology/Research Approach
13.1.1 Research Programs/Design
13.1.2 Market Size Estimation
13.1.3 Market Breakdown and Data Triangulation
13.2 Data Source
13.2.1 Secondary Sources
13.2.2 Primary Sources
13.3 Author List
13.4 Disclaimer
Figure Picture of Speech Analytics
Table Global Speech Analytics Production (K Units) Growth Rate Comparison by Types (2014-2025)
Figure Global Speech Analytics Production Market Share by Types in 2018
Figure On-Remise Product Picture
Figure Cloud Product Picture
Table Global Speech Analytics Consumption (K Units) Comparison by Applications (2014-2025)
Figure Global Speech Analytics Consumption Market Share by Applications in 2018
Figure Telecom
Figure IT
Figure Outsourcing
Figure Others
Figure Global Speech Analytics Revenue (Million USD) (2014-2025)
Figure Global Speech Analytics Production (K Units) (2014-2025)
Figure North America Speech Analytics Market Size (Million USD) (2014-2025)
Figure Europe Speech Analytics Market Size (Million USD) (2014-2025)
Figure China Speech Analytics Market Size (Million USD) (2014-2025)
Figure Japan Speech Analytics Market Size (Million USD) (2014-2025)
Figure Southeast Asia Speech Analytics Market Size (Million USD) (2014-2025)
Figure India Speech Analytics Market Size (Million USD) (2014-2025)
Table Speech Analytics Raw Material and Suppliers
Table Manufacturing Cost Structure Analysis of Speech Analytics in 2018
Figure Manufacturing Process Analysis of Speech Analytics
Figure Industry Chain Structure of Speech Analytics
Table Capacity and Commercial Production Date of Key Manufacturers
Table Global Speech Analytics Manufacturing Plants Distribution
Table Speech Analytics Major Manufacturers Technology Source and Market Position
Table Recent Development and Expansion Plans in Future
Table Speech Analytics Capacity (K Units) of Major Manufacturers (2014-2019)
Table Speech Analytics Production (K Units) of Major Manufacturers (2014-2019)
Table Speech Analytics Production Market Share of Major Manufacturers (2014-2019)
Figure Speech Analytics Production Share by Manufacturers in 2018
Table Speech Analytics Revenue (Million US$) of Major Manufacturers (2014-2019)
Table Speech Analytics Revenue Market Share of Major Manufacturers (2014-2019)
Figure Speech Analytics Revenue Share by Manufacturers in 2018
Table Speech Analytics Average Price (USD/Unit) of Major Manufacturers (2014-2019)
Table Global Manufacturers Market Concentration Ratio (CR5 and HHI)
Table Global Speech Analytics Production by Regions 2014-2019 (K Units)
Table Global Speech Analytics Production Market Share by Regions 2014-2019
Figure Global Speech Analytics Production Market Share by Regions in 2018
Table Global Speech Analytics Revenue by Regions 2014-2019 (Million USD)
Table Global Speech Analytics Revenue Market Share by Regions 2014-2019
Figure Global Speech Analytics Revenue Market Share by Regions in 2018
Table Global Speech Analytics Consumption by Regions 2014-2019 (K Units)
Table Global Speech Analytics Consumption Market Share by Regions 2014-2019
Figure North America Speech Analytics Production Growth Rate 2014-2019 (K Units)
Figure North America Speech Analytics Revenue Growth Rate 2014-2019 (Million USD)
Table North America Speech Analytics Production, Consumption Import and Export (K Units)
Figure Europe Speech Analytics Production Growth Rate 2014-2019 (K Units)
Figure Europe Speech Analytics Revenue Growth Rate 2014-2019 (Million USD)
Table Europe Speech Analytics Production, Consumption Import and Export (K Units)
Figure China Speech Analytics Production Growth Rate 2014-2019 (K Units)
Figure China Speech Analytics Revenue Growth Rate 2014-2019 (Million USD)
Table China Speech Analytics Production, Consumption Import and Export (K Units)
Figure Japan Speech Analytics Production Growth Rate 2014-2019 (K Units)
Figure Japan Speech Analytics Revenue Growth Rate 2014-2019 (Million USD)
Table Japan Speech Analytics Production, Consumption Import and Export (K Units)
Figure Southeast Asia Speech Analytics Production Growth Rate 2014-2019 (K Units)
Figure Southeast Asia Speech Analytics Revenue Growth Rate 2014-2019 (Million USD)
Table Southeast Asia Speech Analytics Production, Consumption Import and Export (K Units)
Figure India Speech Analytics Production Growth Rate 2014-2019 (K Units)
Figure India Speech Analytics Revenue Growth Rate 2014-2019 (Million USD)
Table India Speech Analytics Production, Consumption Import and Export (K Units)
Figure Global Consumption Speech Analytics Market Share by Application (2014-2019)
Figure Global Value (Consumption) Speech Analytics Market Share by Application (2014-2019)
Table Interactive Intelligence Group Speech Analytics Production Sites and Area Served
Table Interactive Intelligence Group Speech Analytics Product Introduction, Application and Specification
Table Interactive Intelligence Group Speech Analytics Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019)
Table Interactive Intelligence Group Speech Analytics Production Growth Rate (2014-2019)
Table Interactive Intelligence Group Speech Analytics Production Market Share (2014-2019)
Figure Interactive Intelligence Group Speech Analytics Revenue Market Share (2014-2019)
Table Interactive Intelligence Group Speech Analytics Main Business and Markets Served
Table NICE Systems Speech Analytics Production Sites and Area Served
Table NICE Systems Speech Analytics Product Introduction, Application and Specification
Table NICE Systems Speech Analytics Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019)
Table NICE Systems Speech Analytics Production Growth Rate (2014-2019)
Table NICE Systems Speech Analytics Production Market Share (2014-2019)
Figure NICE Systems Speech Analytics Revenue Market Share (2014-2019)
Table NICE Systems Speech Analytics Main Business and Markets Served
Table Verint Systems Speech Analytics Production Sites and Area Served
Table Verint Systems Speech Analytics Product Introduction, Application and Specification
Table Verint Systems Speech Analytics Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019)
Table Verint Systems Speech Analytics Production Growth Rate (2014-2019)
Table Verint Systems Speech Analytics Production Market Share (2014-2019)
Figure Verint Systems Speech Analytics Revenue Market Share (2014-2019)
Table Verint Systems Speech Analytics Main Business and Markets Served
Table Avaya Speech Analytics Production Sites and Area Served
Table Avaya Speech Analytics Product Introduction, Application and Specification
Table Avaya Speech Analytics Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019)
Table Avaya Speech Analytics Production Growth Rate (2014-2019)
Table Avaya Speech Analytics Production Market Share (2014-2019)
Figure Avaya Speech Analytics Revenue Market Share (2014-2019)
Table Avaya Speech Analytics Main Business and Markets Served
Table Genesys Speech Analytics Production Sites and Area Served
Table Genesys Speech Analytics Product Introduction, Application and Specification
Table Genesys Speech Analytics Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019)
Table Genesys Speech Analytics Production Growth Rate (2014-2019)
Table Genesys Speech Analytics Production Market Share (2014-2019)
Figure Genesys Speech Analytics Revenue Market Share (2014-2019)
Table Genesys Speech Analytics Main Business and Markets Served
Table Hewlett-Packard Enterprise Speech Analytics Production Sites and Area Served
Table Hewlett-Packard Enterprise Speech Analytics Product Introduction, Application and Specification
Table Hewlett-Packard Enterprise Speech Analytics Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019)
Table Hewlett-Packard Enterprise Speech Analytics Production Growth Rate (2014-2019)
Table Hewlett-Packard Enterprise Speech Analytics Production Market Share (2014-2019)
Figure Hewlett-Packard Enterprise Speech Analytics Revenue Market Share (2014-2019)
Table Hewlett-Packard Enterprise Speech Analytics Main Business and Markets Served
Table inContact Speech Analytics Production Sites and Area Served
Table inContact Speech Analytics Product Introduction, Application and Specification
Table inContact Speech Analytics Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019)
Table inContact Speech Analytics Production Growth Rate (2014-2019)
Table inContact Speech Analytics Production Market Share (2014-2019)
Figure inContact Speech Analytics Revenue Market Share (2014-2019)
Table inContact Speech Analytics Main Business and Markets Served
Table Calabrio Speech Analytics Production Sites and Area Served
Table Calabrio Speech Analytics Product Introduction, Application and Specification
Table Calabrio Speech Analytics Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019)
Table Calabrio Speech Analytics Production Growth Rate (2014-2019)
Table Calabrio Speech Analytics Production Market Share (2014-2019)
Figure Calabrio Speech Analytics Revenue Market Share (2014-2019)
Table Calabrio Speech Analytics Main Business and Markets Served
Table CallMiner Speech Analytics Production Sites and Area Served
Table CallMiner Speech Analytics Product Introduction, Application and Specification
Table CallMiner Speech Analytics Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019)
Table CallMiner Speech Analytics Production Growth Rate (2014-2019)
Table CallMiner Speech Analytics Production Market Share (2014-2019)
Figure CallMiner Speech Analytics Revenue Market Share (2014-2019)
Table CallMiner Speech Analytics Main Business and Markets Served
Table ClaraBridge Speech Analytics Production Sites and Area Served
Table ClaraBridge Speech Analytics Product Introduction, Application and Specification
Table ClaraBridge Speech Analytics Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019)
Table ClaraBridge Speech Analytics Production Growth Rate (2014-2019)
Table ClaraBridge Speech Analytics Production Market Share (2014-2019)
Figure ClaraBridge Speech Analytics Revenue Market Share (2014-2019)
Table ClaraBridge Speech Analytics Main Business and Markets Served
Figure Global Speech Analytics Production (K Units) Growth Rate Forecast 2019-2025
Figure Global Speech Analytics Revenue (Million USD) Growth Rate Forecast 2019-2025
Figure Global Speech Analytics Sales Price (USD/Unit) Forecast 2019-2025
Figure North America Speech Analytics Production Growth Rate Forecast 2019-2025 (K Units)
Figure North America Speech Analytics Revenue Growth Rate Forecast 2019-2025 (Million USD)
Figure Europe Speech Analytics Production Growth Rate Forecast 2019-2025 (K Units)
Figure Europe Speech Analytics Revenue Growth Rate Forecast 2019-2025 (Million USD)
Figure China Speech Analytics Production Growth Rate Forecast 2019-2025 (K Units)
Figure China Speech Analytics Revenue Growth Rate Forecast 2019-2025 (Million USD)
Figure Japan Speech Analytics Production Growth Rate Forecast 2019-2025 (K Units)
Figure Japan Speech Analytics Revenue Growth Rate Forecast 2019-2025 (Million USD)
Figure Southeast Asia Speech Analytics Production Growth Rate Forecast 2019-2025 (K Units)
Figure Southeast Asia Speech Analytics Revenue Growth Rate Forecast 2019-2025 (Million USD)
Figure India Speech Analytics Production Growth Rate Forecast 2019-2025 (K Units)
Figure India Speech Analytics Revenue Growth Rate Forecast 2019-2025 (Million USD)
Table Global Production (K Units) of Speech Analytics by Type (2019-2025)
Table Global Consumption (K Units) of Speech Analytics by Application (2019-2025)
Table Speech Analytics Distributors List
Table Speech Analytics Customers List
Table Market Key Trends
Table Key Opportunities
Table Market Key Drivers
Table Key Challenges
Table Key Influence Factors
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources
【掲載企業】
Interactive Intelligence Group、NICE Systems、Verint Systems、Avaya、Genesys、Hewlett-Packard Enterprise、inContact、Calabrio、CallMiner、ClaraBridge、